Browsing all articles in Customer Service

5

O2’s Aggressive Backup Sim Service

Update: 28th of July 2010 It’s been six days and not one backup message. Hallelujah! Thanks to Ciara from o2 Customer care! So with my updated phone model I’ve had one problem. It lies in the network not in the phone. O2 for some reason have designed the most annoying backup service in the world. It [...]

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7

r4cards.co.uk say I commit Fraud

So nearly two months ago at this stage an order was put in at www.r4cards.co.uk for my younger brother for his birthday. The Product? A £26.95 8gig R4 card! It clearly says on the site that mainland Europe deliveries can take between 5 and 7 working days and that products are dispatched within 24 hours. It [...]

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