Some people need to use a recruitment agency when they find themselves out of work and with us being in the middle of a recession there must be a lot of people down in these agencies now looking for jobs. However, this has gone to certain agencies head. Specifically, in my experience Global Professional Consultants.
I was speaking today to Caroline Herlihy (Global Professional Consultants) on behalf of my Father. She had already rang the previous day and had left a message with my Mother regarding my Fathers CV which he had sent in. Less than 24 hours later we received another call from Caroline on his mobile. He had left the mobile behind him when he was out, I informed Caroline of this and was met with impatience and anger. She rudely refused to leave another message, told me harshly “It was a Recession and this was disgraceful behavior” and then hung up. Less then a few minutes later she rang me back and angrily informed me not to bother letting my father know she had called as she wasn’t going to be helping him. She then hung up again before I could even get a word in.
So Caroline, how do you think this reflects on your company? I think you’ve allowed this Recession to get to your head. You cannot treat potential clients like this over the phone and I found your behavior disgraceful.
So here Caroline, this ones for you 
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Joe Scanlon says:
What an idiot.
Aug 27, 2009, 4:59 pmKevin Mills says:
Excellent response.
Aug 27, 2009, 5:18 pmTwitted by keithbohanna says:
[...] This post was Twitted by keithbohanna [...]
Aug 27, 2009, 5:33 pmsteven says:
What an utter bitch this Caroline is
Aug 27, 2009, 7:10 pmFluffy Links – Friday August 28th 2009 « Damien Mulley says:
[...] company treating people like shit. A reaction. DIGG it if you [...]
Aug 27, 2009, 10:09 amBigmentaldisease says:
I’ve dealt with Caroline’s type before. Overpaid, egotistical and deserving of a shoe up the arse.
Aug 27, 2009, 7:43 pmTwitter Trackbacks for Thinking Recruitment? Don’t Think Of Global Professional Consultants [seanmcn.com] on Topsy.com says:
[...] First Tweet 1 day ago alanorourke alanorourke Highly Influential RT @damienmulley: oops, bold recruitment company: http://seanmcn.com/?p=39 view retweet [...]
Aug 27, 2009, 12:47 amdonna says:
Ok so you had a little spat with a woman on the phone, Whatever happened on the phone was between you and her, now you have ridiculed this person in public and also allowed others add rude and defamatory comments about her on your blog, this amounts to online bullying, you better hope that there are not to many unemployed solicitors going to her agency, As she now has a nice little nixer for them.
Aug 27, 2009, 10:05 amdonna says:
PS, I will be watching with great anticipation to see if you are a eager to post my comment as you were the rest. Also by the way i have no connection with that woman, i just hate to see this kind of activity, you are entitled to free speech but nobody has the right to defame another in a public place.
Aug 27, 2009, 10:13 amDamien Mulley says:
I hope Donna can stand by her accusation of defamation.
Aug 27, 2009, 1:32 pmRoger says:
Threatening with sollicitors is foolish and does not testify of a great sense of reality. When you operate a business you are open to criticism about your professionalism, and in this age of information technology you better keep in mind that an unhappy customer has many more tools at his/her disposal than before the internet age when it comes to publishing such criticism.
At no point in his blogpost does Sean personally attack Caroline. All his comments are aimed at her in the context of her position at Global Professional Consultants, and if she can’t take that, she oughtn’t occupy that position in the first place.
Aug 27, 2009, 1:44 pmSean McNamara says:
donna, I have no problems posting your comments. However,
An actionable defamatory statement has three ingredients:
* it must be published,
* it must refer to the complainant and
* it must be false.
So due to the fact that this series of events did happen, this is not defaming someone. Only a false statement is actionable. Why should companies be allowed to get away with this? I am free to write my opinion about the professionalism of any company!
Aug 27, 2009, 1:49 pm